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No one knows office equipment and document solutions better than the Reliable Service Team. Our team has been trained to provide sophisticated support services on all machine types, regardless of manufacturer. Our service programs can be structured to meet the needs of your organization and to support the greatest productivity from your office equipment investment. We maintain an extensive warehouse inventory so we are sure to have the parts and supplies available to get you up and running in no time. Our team covers the entire MD, WVA and VA region, and is able to respond to most service requests within 4hrs. Reliable has made a commitment to go to the extremes to keep customers satisfied - delivering exceptional customer service is Goal #1. You can request service via our toll-free number, our direct line, or via the web!
 We explore problems first via telephone consultation to save you money. Hopefully the issue can be diagnosed and addressed over the phone, but if an on-site visit is necessary, a responsive and skilled service technician arrives with a portable workstation, and the experience and resources of our entire team of technical troubleshooters to repair your equipment and get you up and running again quickly. At Reliable, we understand what you’re facing if an essential office machine isn’t working properly. We know that no other service supplier can measure up to our standards. We offer a variety of affordable service agreements and maintenance contracts to fit your needs. To learn more about our service contract options, be sure to ask your Solutions Consultant about the following:
- Full Service Maintenance agreement – includes onsite service, all labor, parts and applicable supplies
- Standard Maintenance agreement – includes onsite service, all labor and parts.
- Depot Service – for drop off repairs
- Time and Materials Service – used for common, ad hoc on-site repair needs
Click here to request service, or give us a call
at 1-800-564-0989
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